Access Statement
Our accessibility statement is supplied
to communicate the facilities on & of the park
and the local area to people having Visual, audio
and Mobility disabilities.
The location
Sun Haven Valley sits on the sloping side of a
small picturesque valley in Cornish countryside.
The road running East to West along the south (entrance)
side of the site follows the contours with a moderate
gradient & the campsite grounds along the floor
of the valley are level but the road connecting
the two areas, running South to North is on a steeply sloping
hillside (gradient up to 1 in 8) which has to be negotiated from the campsite to reach the shop, reception, park entrance, public phone, bus stop and second toilet block.
Bicycles, scooters, roller skates and the like are banned from our entrance
road for reasons of safety. The campsite's shower
block is set up the hill from the campsite & is
reached by a concrete pathway with a gradient of
1 in 6 leading to a colonnade of reinforced concrete
columns at a spacing of 940mm.
Holiday Caravans
We note that because of the gradients on the roads within our valley we have made our park accessible to all by the provision of a "disabled-access" holiday caravan at the top (level section) of our park. The Willerby Westmorland "Wheelchair Access" caravan (see pictures of No 35) is a standard Westmorland caravan (our most popular van) but wih a series of modifications that ease occupation by wheelchair users - wider doorways, low level sink, ramp access etc. This is a 35ft 2 bedroomed unit in which the lounge folding bed can be used in order that the van can sleep a maximum of 6 people and in which pets are allowed.
Campsite Bathroom Facilities
At present we have no dedicated bathroom facilities
for wheelchair users though one of the seperate & lockable family
bathrooms ( usually hirable) has partial facilities, but these can only be dedicated to a single camping group "out-of-season" and when pre-arranged.
Due to the fact that we are in a valley, the toilet/bathroom block is built away the valley floor - presumably to leave the camping area open - and the block is consequently on the hillside and is only accessible from the campsite up a small (15 - 20m ramp) on a 1 in 5 slope; through a "corridor" of reinforced concerte pillars at 920mm spacing and down a short 150mm ramp.
The shower facilities are a separate lockable bathroom into which two people, or a family can go. The door width is 880mm and there is a 240mm step up into the shower. The bath is a standard household-type bath. The wc has grab rails to assist in sitting and rising and the shower has a seat and grab rails. There is no alarm system. The facilities are also available to others and we therefore run a first-come first-served reservation system, which has to be "booked" in 45 minute slots (but can be prebooked for periods your whole stay). Plans are
afoot for an extension to the bathroom block to create
dedicated facilities.
Booking
Booking can be done personally by phone during
standard office hours, or by email or by fax.
Arrival & Car Parking Facilities
( Please see the site
plan )
The main road running into the site has a 20m level
section for parking outside of reception but then
has a 1:8 gradient towards the campsite before tuning
through 90 degrees at the fountain. There is then
a short level section before a left hand turn and
a 1:6 gradient down o the campsite.
The campsite roads are 3m wide level tarmac roads
with a one-way system. There is a 5mph speed limit.
Parking on the campsite is on the pitch where space
allows. During Whitsun & the main summer season
if there are 2 vehicles the 2nd vehicle may have
to be parked at reception or on neighbouring land.
Parking for static caravans Nos 1 - 23 and 30-35
is adjacent to or at the end of the caravan. Nos
24 - 29 will involve a short walk from the car.
Reception
Our main reception is a small area, entrance to which
involves negotiating two small steps & a 700mm doorway
but staff will be happy to come outside to help those
who cannot enter the building.
TV room & Games room
The campsite TV room has to be accessed by 3 no
250mm steps & the TV room by a pathway with 1m width
between the building wall & the retaining wall.
The TV room is an open plan room with moveable furniture.
The games room is more confined with large items
of furniture ( pool table & games machines creating
narrow accessways between them).
Public transport
The 556 Padstow – Newquay bus service runs past
our gate, where the drivers will stop on a “request”
basis. Bus quality varies and there are both single
& double decker buses, both old and new. These
will take you to Mawgan Porth beach, the village
of St Mawgan, the airport, Wategate bay beach and
Newquay.
Roads leading from the campsite.
The roads from the site are narrow Cornish lanes
unsuitable for pedestrians & wheelchairs. There
is a footpath along the valley side down to the
beach, but much of it is through woodland &
is negotiable to a rough terrain buggy but unsuitable
for wheelchairs.
We have a small shop on site that sells bead, milk
& a small selection of groceries & essentials.
About ¾ mile to the West by road is the beachside
area of Mawgan Porth with a restaurant, café, grocery
shop & newsagent. The larger village of St Columb
is 5 miles to the East and the town of Newquay is
some 5 miles to the south. Both Tesco's and Asda's
home delivery service can be used to deliver groceries
to the park.
Doctors Dentists & emergency
Services
The nearest out-of-hours accident/emergency unit
is at Truro.
A list of telephone numbers for local services
is posted in the telephone box reception including
Taxi serves.
Mobile Phones
There are no mobile phone masts within sight of
the park & phone signals are between poor &
non-existent – the best usually being the “Orange”
network & O2. There is a public telephone on
the park. For people unable to use the phone box
we are happy to lend a phone for “Emergency” or
“In need” calls, to a doctor or similar.
A list of telephone numbers for local services
is posted in the telephone box reception including
Taxi serves
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